Here's the test:
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Do you know the difference between simple, complicated, and complex problems and the very different ways they must be solved?
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Do you routinely diagnose the real root causes of your challenges (which are mostly human, not technical or operational)?
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Do you routinely define what success looks like by way of clear, specific, and measurable goals?
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Do you plan backwards from your goals to identify only those actions necessary to achieve success?
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Do you deliberately translate plans into humanly achievable actions so that implementation succeeds by design?
Every “no” points to opportunity
If you answered “no” to just one of these questions, then it’s possible to materially improve your organisation’s performance.
Let us explain how.