In Australia and across the globe, banks are adjusting their workforces and shedding jobs amid spending on technology and automation. As other industries follow suit, it’s unclear whether the costs of automation are being socialised while the benefits are privatised. What is clear is that Australia’s public and private sector...
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How do you normally solve problems? What methods do you use? It’s a question I’ve asked numerous policy and program leaders across all levels of government. That’s because governments are routinely asked to solve some of society’s toughest problems – the ones where the issues are complicated, dynamic, constantly changing...
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Here’s three key practices, drawn from years of practical experience, which can shift the way you perceive and solve problems, unleashing real progress. Let’s quickly recap In my previous two articles (here and here) I explained why growth and value creation need to come from innovation, investment and improved workplace...
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Community opposition to new developments is incurring project delays, increased operational costs and substantial write-downs in the value of business assets, much of which might be avoidable. Why this is and continues to occur needs to be examined. A lack of emotional intelligence could be a root cause. As Australia...
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