High value project design


Design thinking people

Will design thinking deliver benefits to infrastructure owners?

It seems that everyone is talking about design thinking. But is it relevant to infrastructure owners, investors and developers? Newspapers, business and industry magazines are publishing ever more articles on design thinking or human-centred design. They include examples like Samsung’s mobile phones and televisions, PepsiCo’s products and customer experiences, or...

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Mind-sets create infrastructure investment blind spots

Mind-sets thwarting infrastructure investment

More money won’t address the shortfall of good infrastructure projects. Better planning and governance arrangements will help, but a shift in mind-sets is the key. Many people in the infrastructure ‘community’ are captured in a false narrative and mind-set. Better approaches are being overlooked as effort goes into solving the...

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Productivity

Achieving a 700-fold ROI

“What a terrific result! We need to apply this approach to all our projects.” That was Don’s enthusiastic response. He was a mining executive who’d just recognised a 700-fold return on his investment. So what had Don invested in – advanced geological mapping, new high-technology driverless trucks, off-shoring of engineering...

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When ‘soft stuff’ is the hard stuff

When ‘soft stuff’ is the hard stuff

Community opposition to new developments is incurring project delays, increased operational costs and substantial write-downs in the value of business assets, much of which might be avoidable. Why this is and continues to occur needs to be examined. A lack of emotional intelligence could be a root cause. As Australia...

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Communities to create not obstruct

Communities to create not obstruct

New developments present understandable challenges for existing communities. But communities need to stop opposing new development and instead demand a higher calibre of infrastructure outcome if collectively we are to make progress and get the productivity-enhancing infrastructure Australia needs. Here we go again I am starting to feel like Phil...

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